SONY KDL-32EX700 - KDL-40EX700 - KDL-40EX703 - KDL-46EX700 - KDL-46EX701 - KDL-46EX703 - KDL-52EX700 - KDL-52EX701 - KDL-52EX703 - KDL-60EX700 - KDL-60EX701 - KDL-60EX703
SERVICE MODE LED BLINKING CODE AND FACTORY RESET
DIAGNOSTIC TEST INDICATORS
When an error occurs, the STANDBY LED will flash a set number of times to indicate the possible cause of the problem. If there is more than one error, the LED will identify the first of the problem areas. Result for all of the following diagnostic items are displayed on screen.
When an error occurs, the STANDBY LED will flash a set number of times to indicate the possible cause of the problem. If there is more than one error, the LED will identify the first of the problem areas. Result for all of the following diagnostic items are displayed on screen.
If the screen
displays a “0”, no error has occurred .
LED BLINKING AND POSSIBILITIES
|
Diagnostic
Item |
Diagnostic
Item
Description |
Number
of times
Standby LED blinks |
Possible
Location
|
|
RGB_SEN
|
RGB
Sensor ACK Error
|
NA
|
NA
|
|
MAIN_POWER
|
Main
Power
Over Voltage Protection |
2
|
BAL
Board
|
|
DC_ALERT
|
DC
Alert
|
3
|
BAL
Board
|
|
DTT-WDT
|
DTT
Error
|
||
|
AUD_PROT
|
Audio
Error Detection
|
||
|
BALANCER
|
Panel
Balancer Error
|
4
|
BAL
Board
|
|
TCON
ERR
|
TCON
Error
|
5
|
BAL
Board
LCD Panel TCON Control MT Board |
|
HFR ERR
|
HFR
Error
|
||
|
P_ID_ERR
|
Panel
ID NVM Error
|
||
|
BACKLITE
|
Backlight
Error
|
6
|
BAL
Board
|
|
TEMP_ERR
|
Temperature
Error
|
7
|
BAL
Board
|
|
FAN_ERR
|
Fan
Error
(Not Used in these models) |
|
NA
|
VIEWING THE SELF CHECK DIAGNOSTIC LIST
For errors with symptoms such as “power sometimes shuts off” or “screen sometimes goes out” that cannot be confirmed, it is possible to bring up past occurrences of a failure for confirmation on the Self Check diagnostic screen:
1. TV must be in standby mode. (Power off).
2. Press the following buttons on the Remote Commander within a second of each other:
DISPLAY > Channel 5 > Volume - > POWER
For errors with symptoms such as “power sometimes shuts off” or “screen sometimes goes out” that cannot be confirmed, it is possible to bring up past occurrences of a failure for confirmation on the Self Check diagnostic screen:
1. TV must be in standby mode. (Power off).
2. Press the following buttons on the Remote Commander within a second of each other:
DISPLAY > Channel 5 > Volume - > POWER
CLEARING THE SELF CHECK DIAGNOSTIC LIST
Since the diagnostic results displayed on the screen are not automatically cleared, always check the self-diagnostic screen after you have completed the repairs to be sure you have cleared the result display to “0”.
1. To clear the Error history and Error count: Press the Channel 8 Channel 0 .
2. To clear the Panel operation time: Press the Channel 7 Channel 0 .
EXITING THE SELF CHECK DIAGNOSTIC SCREEN
1. To exit the Self Diagnostic screen, turn off the power to the TV by pressing the POWER button on the remote or the POWER button on the TV.
Since the diagnostic results displayed on the screen are not automatically cleared, always check the self-diagnostic screen after you have completed the repairs to be sure you have cleared the result display to “0”.
1. To clear the Error history and Error count: Press the Channel 8 Channel 0 .
2. To clear the Panel operation time: Press the Channel 7 Channel 0 .
EXITING THE SELF CHECK DIAGNOSTIC SCREEN
1. To exit the Self Diagnostic screen, turn off the power to the TV by pressing the POWER button on the remote or the POWER button on the TV.
ACCESSING SERVICE ADJUSTMENT MODE
1. TV must be in Standby Mode. (POWER off).
2. Press the following buttons on the Remote Commander
within a second of each other:
DISPLAY > Channel 5 > Volume + > POWER
1. TV must be in Standby Mode. (POWER off).
2. Press the following buttons on the Remote Commander
within a second of each other:
DISPLAY > Channel 5 > Volume + > POWER
VIEWING THE SERVICE MENUS
Use the Remote Commander to view the Digital, Chassis and Sub Service Menus and their options.
3. To display the Service Menu that contains the Category you want to adjust, press JUMP or OPTIONS on the Remote Commander.
Use the Remote Commander to view the Digital, Chassis and Sub Service Menus and their options.
3. To display the Service Menu that contains the Category you want to adjust, press JUMP or OPTIONS on the Remote Commander.
WHITE BALANCE ADJUSTMENTS
White Balance adjustment data is located on the Digital Service Menu.
1. TV must be in Standby Mode. (POWER off).
2. Press the following buttons on the Remote Commander within a second of each other:
DISPLAY > Channel 5 > Volume + > POWER
NOTE: If the Digital Service Menu is not displayed, press JUMP or OPTIONS .
3 Press 2 to move to “006 WB” Category.
White Balance adjustment data is located on the Digital Service Menu.
1. TV must be in Standby Mode. (POWER off).
2. Press the following buttons on the Remote Commander within a second of each other:
DISPLAY > Channel 5 > Volume + > POWER
NOTE: If the Digital Service Menu is not displayed, press JUMP or OPTIONS .
3 Press 2 to move to “006 WB” Category.
4. Press 0 to enter White Balance Adjustment
mode.
5. To select the White Balance Adjustment
setting that needs to be changed, do the following:
a. To select R_DRV, press 1.
b. To select G_DRV, press 2.
c. To select B_DRV, press 3.
d. To select R_BKG, press 4.
e To select G_BKG, press 5.
f. To select B_BKG, press 6.
6. After selecting the White Balance setting, press ENT to display the edit screen.
The screen displays a “Please input WB items” message.
a. To select R_DRV, press 1.
b. To select G_DRV, press 2.
c. To select B_DRV, press 3.
d. To select R_BKG, press 4.
e To select G_BKG, press 5.
f. To select B_BKG, press 6.
6. After selecting the White Balance setting, press ENT to display the edit screen.
The screen displays a “Please input WB items” message.
7. Using the numbers buttons on the remote,
enter the Data Value for the White Balance setting (value must be between 1 and
255).
8. Press ENT to WRITE (save) the changes.
9. To exit White Balance Adjustment, press JUMP or OPTIONS
8. Press ENT to WRITE (save) the changes.
9. To exit White Balance Adjustment, press JUMP or OPTIONS
RESETTING THE TV TO FACTORY
CONDITION
Use the following instructions to restore the User Adjustments and Channel Memory settings to the preset factory conditions.
1. While holding down the on the Remote Commander, press the POWER button on the TV Switch Unit of the set. The set restarts and displays the Initial Setup screen. This may take several minutes.
Use the following instructions to restore the User Adjustments and Channel Memory settings to the preset factory conditions.
1. While holding down the on the Remote Commander, press the POWER button on the TV Switch Unit of the set. The set restarts and displays the Initial Setup screen. This may take several minutes.
RESETTING THE TV TO FACTORY
CONDITION USING SERVICE MODE
1. TV must be in Standby Mode. (POWER off).
2. Press the following buttons on the Remote Commander within a second of each other:
DISPLAY > Channel 5 > Volume + > POWER .
3. If necessary, press JUMP or OPTIONS to go to DIGITAL mode.
4. Press 8.
“SERVICE” changes to green RST.
5. Press MUTING.
RST executes the command and displays EXE.
6. Press 0 .
EXE-RST displays green, then red indicating the TV is writing the data.
7. When the process is complete the green SERVICE text displays.
1. TV must be in Standby Mode. (POWER off).
2. Press the following buttons on the Remote Commander within a second of each other:
DISPLAY > Channel 5 > Volume + > POWER .
3. If necessary, press JUMP or OPTIONS to go to DIGITAL mode.
4. Press 8.
“SERVICE” changes to green RST.
5. Press MUTING.
RST executes the command and displays EXE.
6. Press 0 .
EXE-RST displays green, then red indicating the TV is writing the data.
7. When the process is complete the green SERVICE text displays.
8. Cycle AC Power (Unplug and Plug AC Cord
from the AC Outlet).
9. The set restarts and displays the Initial Setup screen. This may take several minutes.
9. The set restarts and displays the Initial Setup screen. This may take several minutes.
